Privacy Policy

Effective Date: January 1, 2026

At TechVision ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techvision.com and use our IT services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

We are a data controller under the General Data Protection Regulation (GDPR) and other applicable data protection laws. We take our responsibilities regarding your personal data seriously.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal information may include, but is not limited to:

• First name and last name
• Email address
• Phone number
• Job title and company name
• Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the collected Personal Data for various purposes, including:

• To provide and maintain our Service: To deliver the IT consulting and software development services you request.
• To manage your requests: To process and respond to your inquiries, quotes, and support tickets.
• To communicate with you: To send you updates, security alerts, and support messages regarding our services.
• To improve our Service: To analyze usage patterns and optimize our website and service offerings.
• To comply with legal obligations: To detect, prevent, or address technical issues, fraud, or security incidents.

3. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases to process your personal data:

• Contractual Necessity: When we process data to perform a contract with you (e.g., providing consulting services).
• Legitimate Interests: When we process data for our legitimate business interests, such as marketing our services or ensuring network security, provided these interests are not overridden by your rights.
• Consent: When you explicitly consent to the processing of your data for specific purposes (e.g., subscribing to our newsletter).
• Legal Obligation: When we are required to process data to comply with applicable laws.

4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies.

Retention periods are determined based on the type of data and the purpose for which it is processed. Generally, client project data is retained for 10 years following the conclusion of a contract to comply with commercial and tax laws, while marketing leads are retained for 3 years.

5. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your data with trusted third-party companies that perform services on our behalf (e.g., data hosting, analytics, customer support). These third parties are permitted to use your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
• Legal Requirements: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms of Service.

We do not sell your personal data to third parties for their marketing purposes.

6. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If we transfer your data outside of the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your data, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Your Data Protection Rights

Under the GDPR, you have certain rights regarding your personal data. We aim to respond to all legitimate requests within one month.

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
• Object to Processing: You have the right to object to our processing of your personal data.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Security of Data

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.